Dikora Platform

Unified intake, scoring, gap detection, and retrieval.

Multi-channel input -> unified intake -> AI scoring -> gap detection -> conditional retrieval -> structured output

Journey Routing

Auto-routing is active. Dikora will determine whether the call belongs in Tort or PI and move the intake questions accordingly.

Tort Awaiting lead details.

Saved Calls

Each processed call is stored with transcript, route, and qualification state so the CSR can reopen it later.

Live Assist

Use speakerphone or route the call audio into the microphone source. Dikora will capture transcript snippets, update context, and suggest the next question for the CSR.

Idle

Input source

Live Transcript

No transcript captured yet.

Suggested Next Question

Dikora will recommend what the CSR should ask next based on the caller’s answers.

Captured Details

Dikora Demo

Experts in Camp Lejeune, Roundup, Talc

Assistant is thinking…

Score: -- / 100

Pending

Matched: —

Missing: —

Dikora Insight

Upload CSV with patient records to score, prioritize, and flag gaps without triggering retrieval.